Effective February 18, 2026

Hidden Treasures Firm LLC d/b/a Treasure House AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://service.treasurehouseai.com/home, submit a form, book a service, request information, sign an agreement, make a payment, or otherwise interact with our business.

1. OUR COMMITMENT

We support service-based businesses and understand the importance of handling information with care, clarity, and professionalism. We collect only the information we reasonably need to communicate with you, provide services, process transactions, and improve the client experience.

2. INFORMATION WE COLLECT

We may collect information you voluntarily provide, including:

- name

- business name

- email address

- phone number

- mailing address

- billing information

- appointment details

- service interests

- project details

- intake responses

- messages, files, or documents you send to us

We may also collect information automatically, including:

- IP address

- browser type

- device type

- pages visited

- referral source

- cookies and similar technologies

3. HOW WE USE YOUR INFORMATION

We may use your information to:

- respond to inquiries

- schedule consultations or appointments

- send contracts, invoices, confirmations, reminders, and updates

- provide services and onboarding

- manage customer support

- improve our website and systems

- maintain internal business records

- send marketing communications where permitted

- protect against fraud or misuse

- comply with legal obligations

4. SERVICE BUSINESS SYSTEMS AND THIRD-PARTY PLATFORMS

We may use third-party platforms to manage inquiries, contracts, payments, appointment scheduling, customer communications, automations, intake forms, project coordination, service delivery, and related business operations.

These third-party platforms may include CRM systems, workflow automation tools, form builders, calendar tools, payment processors, email marketing systems, text messaging tools, analytics tools, hosting providers, and similar software used to operate our business efficiently.

By using our website or services, you understand and agree that your information may be processed, stored, or transmitted through these systems as reasonably necessary for us to communicate with you, provide services, process payments, and manage your customer experience.

5. EMAIL, SMS, AND COMMUNICATIONS

If you provide your email address or phone number, you may receive service-related messages such as appointment confirmations, reminders, onboarding emails, contract notifications, invoices, payment confirmations, support communications, and project updates.

If you opt in to promotional communications, you may also receive marketing emails or text messages. You may unsubscribe from marketing emails by using the unsubscribe link in the email. You may opt out of SMS marketing by replying STOP where applicable.

6. HOW WE SHARE INFORMATION

We do not sell your personal information for money. We may share your information with trusted service providers who help us operate our business, including payment processors, CRM systems, scheduling tools, email and SMS providers, automation tools, analytics tools, hosting providers, contractors, and administrative support providers.

We may also disclose information when required by law, to enforce our agreements, to protect our rights or users, or in connection with a business transfer, merger, or sale.

7. COOKIES AND TRACKING

We may use cookies, pixels, and similar technologies to improve website performance, understand usage, remember preferences, and support analytics.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. DATA RETENTION

We retain personal information only as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

10. YOUR CHOICES

You may choose not to provide certain information, though doing so may limit your ability to use some website features or receive services.

You may also:

- unsubscribe from marketing emails

- opt out of marketing texts where available

- request corrections to your information

- contact us with privacy questions

11. CALIFORNIA PRIVACY RIGHTS

If applicable law covers our business and you are a California resident, you may have rights regarding access to, correction of, or deletion of certain personal information, subject to legal exceptions. Privacy requests may be sent to [email protected].

12. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or tools. We are not responsible for the content, privacy, or security practices of those third parties.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised policy.

15. CONTACT

Hidden Treasures Firm LLC d/b/a Treasure House AI

739 High St. Portsmouth, VA 23704

Email: [email protected]

Phone: 757-885-7772

Website: https://service.treasurehouseai.com/home